If your store uses the Melbourne theme, we recommend uploading portrait images that are 1515px wide x 2048px high. This is to ensure your store will display retina quality images on mobile devices.
If you don't have high-resolution images, the minimum size product image you upload should be 800px wide x 1020px high. The theme supports any size image, but it's best that you keep your images all the same dimensions so that you have control over what parts of images are cropped off.
You can also change your store's built-in product image sizes so that images are resized to the correct dimensions. To do this, follow the instructions below;
To change the default image sizes that your Spiffy Store uses, you will need to do a couple of things… turn on advanced configuration options in your preferences, and then edit the product image sizes in your theme editor. Instructions on each step are below.
To crop parts of the image, use the "Cropped" option - recommended
Or to add white padding around images, use the "Padded" option.
Resizing your images before you upload them gives you far greater control. Not everyone knows how to use image editing programs, which is why we have recommended the “Custom image sizes” option for most people.
Most people have some sort of image editing program that allows them to re-size or crop an image. There are plenty of free ones out there as well. There's a great one online at http://pixlr.com/ (Advanced Pixlr editor)
If you’ve got a handle on editing your own images… give it a go!
If you upload product images that are 2000px wide x 2550px high, then your photos should come out gorgeous on all pages.
Q: My images look stretched. How can I fix that?
A: If your images look stretched, they have been uploaded stretched. The theme cannot stretch images. Try uploading a normal image that you haven't resized.
Q: My images look blurry. How can I fix that?
A: If your images look blurry, they are not high enough quality for this theme. You should try using a different theme if you're going to use low quality images.
Q: My images are chopped off. How can I fix that?
A: The Melbourne theme supports portrait images of a specific size. If there are parts of an image that you don't want chopped off, then you should crop your images to the specific dimensions above, or add some padding to your images so that they aren't chopped off.